Five Star Hotels
Here you should find spacious and luxurious accommodation
throughout the hotel, matching the best international standards.
Interior design should impress with its quality and attention
to detail, comfort and elegance. Furnishings should be immaculate.
Services should be formal, well supervised and flawless in
attention to guests' needs, without being intrusive. The restaurant
will demonstrate a high level of technical skill, producing
dishes to the highest international standards. Staff will
be knowledgeable, helpful, well versed in all aspects of customer
care, combining efficiency with courtesy
Percentage scores - what they mean
The percentage score denotes the quality of the facilities
and services at each star rating, and is based on the inspector's
personal experience at the time of his/her visit. It enables
guests to distinguish degrees of quality at hotels of the
same star rating.
Outstanding Quality
These are hotels awarded the AA's supreme award and are made
annually to a select number of hotels as a recognition of
excellence within their star rating. For hotels to earn it,
they must consistently provide outstanding levels of hospitality,
service, food and comfort.
High Quality
A score greater than 70 per cent indicates a very good hotel,
which is strongly recommended for achieving excellent standards
in most areas of the operation.
